Onward Property Management – SMS Terms & Conditions
1. Program Description
By opting in to receive SMS messages from Onward Property Management ("we," "us," "our"), you agree to receive text messages related to our services, including but not limited to appointment reminders, service updates, notifications, and customer support communications.
2. Message Frequency
Message frequency may vary depending on your interaction with our services. You may receive recurring messages.
3. Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
4. Opt-In Consent
By providing your mobile number and opting in, you consent to receive SMS messages from Onward Property Management. Consent is not a condition of purchase.
5. Opt-Out Instructions
You can opt out at any time by replying STOP to any message. After you opt out, you will no longer receive SMS messages from us.
6. Help Instructions / Customer Support
For assistance, reply HELP to any message or contact us directly at
krickett@onward-properties.com or +18064966252.
7. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your data in connection with the Messaging Service.
Messaging Privacy Policy
This Messaging Privacy Policy explains how Onward Property Management, LLC collects and uses information about you in connection with its text messaging program (the "Messaging Service"). We use SimpleVoIP to provide the Messaging Service. For purposes of operating the Messaging Service, SimpleVoIP acts as our service provider and processes information on our behalf.
Collection of Information
We collect information that you provide when you enroll in or use the Messaging Service. This may include your mobile phone number, message content, communication history, and any other information you choose to provide through text communications.
Use of Information
We use the information we collect to provide, maintain, support, and improve the Messaging Service. Information may also be used to personalize your experience, respond to inquiries, and communicate relevant information regarding our services.
Sharing of Information
We may share, transfer, or disclose your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers that assist us in delivering and supporting the Messaging Service.
Legal Compliance and Protection
We may disclose information when necessary to comply with applicable laws, regulations, legal processes, or governmental requests, enforce our agreements, protect our rights or property, safeguard the privacy and security of our customers, or prevent fraud or other unlawful activities.
Protection of Information
We implement reasonable physical, technical, administrative, and organizational safeguards designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Mobile Information Privacy
Mobile information will not be shared, sold, rented, or disclosed to third parties for marketing purposes. Information may only be shared as necessary to provide the requested services or as otherwise required by law.
Retention of Information
We retain your information for as long as necessary to provide the Messaging Service, comply with legal obligations, resolve disputes, enforce our agreements, and protect our business interests.
Choices and Controls
Your consent to receive text messages is not a condition of purchasing any product or service. You may opt out of receiving future text messages at any time by following the unsubscribe instructions provided in our communications or by contacting us directly.
Customer Care
If you experience any issues with the Messaging Service or have questions regarding this policy, please contact us at krickett@onward-properties.com.
By enrolling in our Messaging Service, you also acknowledge and agree to our primary Privacy Policy.
You may discontinue participation in the Messaging Service at any time by contacting us or using the opt-out method provided in our communications.
